Customer opinions

I ordered an LG tv remote on 10th October, to be sent to me in Australia. The package arrived today, 30th October, but unfortunately the remote was missing from the package. I think it may have fallen out as the end of the package was unsealed and wasn't torn at all. I am thinking it may not have been sealed properly when sent. I have contacted Online Support and spoke to Tom. He has already organised to have the remote resent to me today. That is certainly excellent service from this business. I will be recommending Remote Control World to everyone I know.